Client Care
We answer personally
Write to us about an order, a gift, or which composition would suit you. A member of the Maison replies within one business day.
Questions
Frequently asked
Our compositions are blended at 30% concentration. Expect eight to twelve hours on skin and considerably longer on fabric.
Yes. Complimentary insured delivery is included on every order, worldwide. Duties are calculated at checkout.
Unopened flacons may be returned within 30 days of delivery. Opened flacons cannot be returned for hygiene reasons — this is why we made the Discovery Set.
Join the waitlist for that composition and you will be written to before the next batch is released publicly.
Complimentary insured delivery worldwide, dispatched within two business days.
30 days on unopened flacons. Write to us and we will arrange collection.
We store only what is required to fulfil your order and, if you ask for it, to write to you. We never sell client data.
All sales are subject to the Maison’s standard terms of sale, available on request.
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